At PunjabiVirasat, we strive to provide quality products and services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refunds
You may be eligible for a refund if:
The product/service received is defective or damaged
You received the wrong item
The product is not as described on our website
2. Non-Refundable Items
Certain items/services are not eligible for refunds:
Digital products (e.g., downloadable content, e-books, media)
Customized or personalized items
Services that have already been delivered
3. Refund Request Process
To request a refund:
Contact us within 7 days of receiving the product
Provide your order details and proof (photos/videos if applicable)
Email us at: [your email address]
4. Refund Approval
Once your request is reviewed, we will notify you of approval or rejection
If approved, your refund will be processed within 7–10 business days
Refunds will be issued via the original payment method
5. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again
Contact your payment provider
If the issue persists, contact us
6. Shipping Costs
Shipping charges are non-refundable unless the issue is from our side
Return shipping costs may be the responsibility of the customer
7. Contact Us
For refund-related queries:
Email: info@punjabivirasat.com